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Contact us

Please use our online portal to start a return or exchange.

All other inquiries can use our contact form below.


How do I start a return?
What is your return policy?
What is your email address?

If you are having trouble with our contact form, you can send inquiries to:

Can I contact you by phone?

Our customer service is strictly email based. We aim to answer all inquiries within 12 hours. Please keep in mind replies may take longer if received after hours, on weekends or during holidays. Our business hours are 8am-6pm PDT Mon-Fri.

What shipping methods do you offer?

For the most up to date information please enter your address at checkout to view exact pricing and available shipping options.

Why was my order cancelled?

Here are a few reason why your order may have been cancelled.

  • Billing address does not match credit card statement
  • We are unable to verify your address.
  • Fraud filter has flagged your order as medium to high risk.
  • More than two items were purchased in the same size/color.
  • Excessive returns or previous abuse of our store policies.
  • Incomplete information such as no last name or unit number.