Return Policy
We accept returns on un-worn merchandise for store credit only. We do not offer refunds.
Returns are accepted within 30 days of the ship date. Please make sure tags are still attached.
Items with "FINAL SALE" in the title are non-returnable (no returns or exchanges).
After the return has been received and processed we will email the customer an electronic gift card code that can be entered easily at checkout. Store credits do not expire and can be used towards any purchase from our website.
Please note all tags must be attached. We are not able to accept your return if the tags have been removed. We reserve the right to refuse returns that do not meet our requirements.
Return shipping: We'll provide a return shipping label for domestic returns with a $10 handling fee that will be deducted from your store credit. We do not offer return shipping labels for hats. The customer is responsible for the cost of returning their hat. Please email customer service if you need assistance with your hat return since you will not be able to use our online return system. We do not offer return labels for international returns.
Store credits: We'll issue an easy to use Soleil Blue Gift Card via email once your return has been received and processed. We do our best to process and send your credit as quickly as possible. Store credits do not expire and may be applied towards any future purchase at soleilblue.com.
Exchanges: We've made it super easy. Return the goods and we will email you a store credit in the form of a gift card that you can use to place a new order for the desired size or a completely new item.
Pre-orders: Our regular return policy applies. Your return deadline will begin at ship date. Please email us if you are not able to obtain your return authorization through our returns system.Damaged items: Please be careful with garments when trying on. We are not responsible for damages caused by trying on items that are too small. Please also take extra care with zippers, buttons and fragile fabrics. Damage claims must be reported to us within 48 hours of receiving the order. We do not offer returns or exchanges for swimwear that has been stained or discolored after being worn. Worn, damaged, stained or laundered items will not be accepted.
Hat returns: We do not offer return shipping labels for hats. Please contact us for return instructions if you need to return a hat.
